What to expect
Arrival & Questionnaire
When you arrive at the Adoption Center, check in with our team to start the adoption process. If there is a specific pet you’re looking to meet, you can mention it when you arrive. Regardless of if you have an animal in mind or not, to begin with, we will ask you to fill out a short questionnaire. This questionnaire is available onsite and is not something that can be filled out in advance (in other words, we do not have an adoption “application” to fill out before arriving).
Meet & Greet
After that, you’ll chat with an adoption counselor for a one-on-one conversation about pet preferences, lifestyle, family dynamics and more. At this point, you can also discuss any pets you are specifically interested in meeting. Your adoption counselor may also suggest other pets in our care that may be a good match.
Then it’ll be time to meet your potential future pet! Together with your adoption counselor, you’ll spend time with the animals you’re interested in and be able to ask any specific questions you might have. For dogs, spending time together can include taking a walk and playing together, outside, weather permitting. Likewise, for cats, rabbits or small animals, you’ll play, snuggle and visit in one of our meet & greet rooms. Please understand that we cannot provide unlimited time, especially for kittens and other highly-sought after pets, but we do our best to ensure you have all the information you need to decide if the adoption is right for you.
Making a Decision & Adopting
After your meet & greet, if you decide you’re ready to adopt one of the pets you’ve met, it’ll be time to proceed with adoption! Finalizing the adoption process includes:
- discussing detailed information about your new pet (including your pet’s medical records)
- asking any additional questions
- signing an adoption contract
- paying an adoption fee
After that, you and your new pet start your new life together!
From start to finish, the adoption process takes anywhere from 15 minutes to an hour or more. All adoptions are on a first come, first served basis. Therefore, we are unable to put an animal on hold if you are unsure if you want to adopt.
Taking Your New Pet Home
We ask that you take your new pet home with you after you’ve completed your adoption, on the same day. Therefore, you can plan to bring supplies, such as leash or carrier with you when you visit. Or you can purchase them in our Adoption Center lobby when you finalize your adoption.


