Lost & Found

As a community resource, we provide a safe place to bring stray, lost and found pets. If your pet is missing, we’re here to help.

Home | Lost & Found

Helping lost pets and reuniting families

If your pet is missing, or if you’ve found a stray pet, you’ve come to the right place! AWS keeps a detailed log of lost and found pets, so that we can reunite as many families as possible.

We have relationships with area municipalities so that we can act as the impound facility for pets lost and found in their jurisdictions, usually brought in by animal control officers (ACOs). ACOs have 24/7 access to AWS so your pet will be safe indoors once dropped off. AWS staff arrive by 8 am and check for stray pets first thing, If ACOs have brought in new pets overnight, staff scan for a microchip and review the lost pet report right away. Dogs are held for 6 days, while cats are only held for 48 hours, as required by state law. After their hold period, if they have not been claimed, pets are prepared to go up for adoption.

Found a Pet?

If you have found a pet that you think is lost or stray, please call us at (207) 985-3244. We also encourage you to contact your local animal control officer.

Lost your Pet?

If your pet has gone missing, begin by filling out this form.

Once you click submit, the information will be sent to us right away, and we will add your pet’s details to our log of missing animals.

If and when your pet comes into our care, we will call you using the phone number you provide.

Lost Pet Resources

We encourage you to utilize these resources to cast as wide a net as possible. Our community is wonderful at sharing and helping lost pets find their way home. Using these resources will ensure that your community knows your pet is lost. Sometimes when a caring community member finds a pet outside, they assume it is stray (and therefore without a family), and not someone’s lost pet.

You can reach your local ACO through your town’s non-emergency police phone number or by looking up the number here.

  • Submit a report to Maine Lost Dog Recovery or Maine Lost Cat Recovery on Facebook.
  • Share your pet’s photo and information to your community’s local FB groups.
  • Post photos and information on your personal FB and Instagram, or any other social sites you use, and ask friends and followers to share your post.

Maine Lost Dog Recovery and other online sites will provide templates to make a poster. If not, making one at home is easy. List the pet’s name in large letters and include the location lost and a good quality photo that shows as much of your pet as possible. Be sure to include a phone number for people to reach you directly with sightings or information.

Some microchips companies offer resources to help spread the word about lost pets.

Investigate EVERY nook and cranny. Don’t assume that your pet would never crawl into a tiny space. Look behind, under, and inside washing machines, clothes dryers, stoves, refrigerators, and dishwashers. Look behind water heaters, in boxes, under furniture, under beds, in closets, in cabinets, in shelves and bookcases, in drain pipes, in sewer drains, in culvert pipes, under vehicles, in crawl spaces under the house, inside sheds and barns, etc. In the case of cats, also look in attic crawl spaces, drop ceilings, on the roof, in roof gutters, and up in trees.

Post flyers. Make your own or use the posters generated by Maine Lost Dog Recovery/Maine Lost Cat Recovery.

Gather clues. Ask everybody if they’ve seen or heard anything unusual in the neighborhood. This could include strange vehicles, work crews, people or activities.

Broadcast familiar noises. Have all of your family members call the pet’s name. Make any other noise that your pet might recognize. If your pet has a favorite “squeaky toy” bring it along and use it. Carry a box of your pet’s favorite treats and rattle it loudly while calling your pet’s name.

Use familiar smells. Place strong-scented articles outside your home to attract your pet. Place some of your dirty clothes outdoors. It can also help to put out some smelly food such as tuna or warm chicken. Be sure to protect the food if you can, so that other animals don’t eat it.

Lure them home with familiar items. Place a dog or cat’s bedding and favorite toys outside. For cats, put their litter box outside as well.

Lure them home with familiar friends. In warm weather, crate other family pets and place them outside in a safe and secure area. Make sure they have plenty of water and shade. Use common sense if it’s dangerously hot.

Use a dog whistle to get your pet’s attention. The high-pitched sound from these whistles can carry up to a mile or more. Whistles can attract not only dogs, but cats as well. It’s also important to stop regularly, be quiet, and listen for your pet to make a noise in reply.

Illuminate hiding spots. Bring a flashlight (even during daylight hours) for checking in dark spaces because a frightened or injured pet may hide in dark spaces and may not come to you when you call. Use your flashlight for checking under houses and other dark spots. Also check storage sheds, garages, dumpsters, trash cans, and under cars. Don’t forget to look in trees for cats.

Try to trap them. AWS can loan out humane traps to individuals trying to lure their pet home. If the above suggestions have been tried and if there have been sightings, trapping may be a suitable way to bring your pet to safety. Trapping is not a first resort when a pet goes missing.

Find out if your pet has been killed on the road. This is a sad but necessary task. The road crews for your local and state department of transportation (DOT) usually pick up dead animals from the roadside and city streets. In some cases, Animal Control does this as well. Call around and find out which agencies handle this service in your area.

Don’t give up. Pets have been known to find their way back home after being lost for several months.

Claiming your pet

We’re glad we were able to care for your pet while it was missing. We love happy reunions.

We do not charge a fee to claim your pet, though donations are always welcomed. Some towns we contract with for animal control services charge impound fees, which we may collect at time of claim and send to your town, or can be paid at your city/town hall prior to picking up your pet at AWS.

Animal Control Officers

Animal Control Officers (ACOs) are trained professionals employed by a local municipality (usually the police department) to handle all calls related to stray, homeless lost or found pets.

Some ACOs are also sworn police officers, and some investigate animal cruelty and neglect cases in their jurisdictions.

An extra set of eyes in the community

ACOs are always on the look out for missing pets, so it’s important to report your lost pet to your local ACO.

We work closely with Animal Control Officers

AWS has a strong relationship with the ACOs in our local communities, and we act as the impound facility for pets found by ACOs. ACOs have 24/7 access to AWS so that any pets they find can immediately have safe and comfortable accommodations.

Helping to reunify pets with their people

Once dropped off at AWS, ACOs will provide AWS with information about where the lost pet was found and assist with reunification.

Questions?

For more information, please contact Our Animal Care Team via email or telephone at (207) 985-3244.

Follow Us!

@aws.maine

We're in a heat wave! ☀ With temperatures reaching the mid 90s with high humidity and haze, it's important to know how to keep pets safe and cool in extreme weather. Learn the signs and symptoms and heatstroke in your pet! 

❃ Heavy Panting
❃ Rapid Breathing
❃ Excessive Drooling
❃ Excessive Thirst
❃ Incoordination
❃ Glassy Eyes
❃ Bright Red Gums & Tongue
❃ Vomiting
❃ Seizures or Fainting

If you suspect heatstroke in your pet, immediately get them out of the sun and heat and into a cooler area. You can splash them with cool water or apply cold compresses to their face, belly, armpits, and feet. Then, call your veterinarian or local emergency veterinary hospital immediately.

Learn more safety tips on our newest blog post online. We hope you have a safe, fun, and cool summer!
We have the most heartwarming Happy Homes story to share! Lana, who was adopted back in January of 2023, has been living with her perfect family and truly being a loyal and loving companion. It just goes to show you that you never know how an animal may change your life. Here's what her mom has to say about her now! 

"Lana is an amazing dog and has been the light of me and my daughter’s life. She helped us through some tough times. She has a natural gift as she could always sense when my daughter was about to have her Vertigo moments. And she also was a protective girl around her after my daughter and I were in a car accident when we got hit by a drunk driver. This dog was a true friend and hero and I couldn’t imagine life without her!"
Yesterday was the last day of school for 7th graders at the Middle School of the Kennebunks, and per their annual tradition they visited AWS! Art students at the school make dog and cat toys for us every year and then celebrate by hand delivering the donations right to our door. They then take a tour of our facility and visit with the pets they helped. We love community traditions like this! Happy summer!